Accreditation

Total Health Solutions is accredited by the Joint Commission.

Facts about the Joint Commission

Mission:To continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

Positioning Statement: Helping Health Care Organizations Help Patients.

The Joint Commission evaluates and accredits nearly 15,000 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nations predominant standards-setting and accrediting body in health care. Since 1951, The Joint Commission has maintained state-of-the-art standards that focus on improving the quality and safety of care provided by health care organizations. The Joint Commissions comprehensive accreditation process evaluates an organizations compliance with these standards and other accreditation requirements. Joint Commission accreditation is recognized nationwide as a symbol of quality that reflects an organizations commitment to meeting certain performance standards. To earn and maintain The Joint Commissions Gold Seal of Approval, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.

Standards and performance measurement

Joint Commission standards address the organizations level of performance in key functional areas, such as patient rights, patient treatment, and infection control. The standards focus not simply on an organizations ability to provide safe, high quality care, but on its actual performance as well. Standards set forth performance expectations for activities that affect the safety and quality of patient care. If an organization does the right things and does them well, there is a strong likelihood that its patients will experience good outcomes. The Joint Commission develops its standards in consultation with health care experts, providers, measurement experts, purchasers, and consumers.

Contacting the Joint Commission

If you have any problems or concerns with Total Health Solutions that cannot be resolved though management, you may contact the Joint Commissions Office of Quality Monitoring to report any concerns or register complaints be either calling (800) 994-6610 or by e-mailing: complaint@jointcommission.org.